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FAQ

What is Limitless Bands’ return and warranty policy?

Limitless Bands Online Store has a 30-day return policy, which means that any product you purchase from us can be returned for any reason in exchange for a full refund within 30 days of your receiving the item. Your product also comes with a lifetime warranty. 

How To Return Your Product

Start by contacting us at hello@limitlessbands.com or submitting a return form. You will receive an email with an RMA (Return Merchandise Authorization) number. It is imperative that you obtain an RMA number so we know to whom to apply the refund. Once we receive the item, it may take up to five business days for the refund to appear on your credit card or bank statement.

Please note, we are not responsible for damage by shipping carrier for returns. Make sure to package the item, the same way it has arrived and obtain insurance and tracking for the shipping carrier.

When will my order ship?

Limited Bands orders ship Monday-Friday, and arrive based on the shipping method selected. Orders placed before 11:00 AM EST ship the same day. Once your order has been sent, you'll receive an email that includes a tracking number for your shipment. Any items on back-order will ship as soon as they become available.

When will my order arrive?

Standard Free Shipping delivers within 7-21 business days, Expedited Shipping within 5 business days (when available).

Is it possible to change the band on an Apple Watch?

Yes, of course. Apple Watch was specifically designed to be used with multiple bands and for the ease of changing the band. Turn over your Apple Watch and you will find two release buttons. Simply hold down one of the release buttons, and slide the band to a side. If you pressed the release button firmly enough, the band should slide out quite easily.

When you insert a band into your Apple Watch, make sure that the band is not upside down. If the band was properly inserted into the watch, you should hear a soft click as the band is locked into place. We recommend you double check the band, by trying to remove it to make sure that it doesn't slide out or allow for the watch to fall off your wrist.

What band size is right for me?

To determine the size of your Apple Watch, look on the rear-side of the watch and you will see either 38mm or 42mm.

Will Limitless Bands fit my Apple Watch model?

Yes, all of our bands are compatible with every Apple Watch model. This includes Series 1, 2 and 3, Edition and Nike+ models.

What payment methods can I use?

We accepts payment via all major credit cards - Visa, MasterCard, American Express and Discover - as well as Paypal, Amazon Pay and Apple Pay.

How is sales tax determined?

We charge the appropriate state and local sales tax in locations where we have legal obligations to do so, as determined by the shipping address. Tax will also be applied to shipping and handling charges if required. We currently collects sales tax from the following states: New York.